Contacts: How Part 1

How to State Your Skills

Josh has just begun his job search. He’s excited about landing a job, using his new skills, and finally getting back to work. He’s listed ten employers to contact, refilled his coffee cup, and sat down at the phone. He dials the first number and reaches the decision maker. He is both stunned and excited with this stroke of good luck. He blurts out, “Hi, my name is Josh Linton and I was wondering if you have any job openings.” There’s a brief pause and the employer says, “No, we’re all full right now, but call back some other time.” Within less than a minute Josh’s first call is over.

During the next hour Josh makes nine more calls and speaks to five decision makers. His approach is the same. So are the responses. By the end of his first job search session, Josh is discouraged. As he sips cold coffee and rubs his forehead he mutters, “This is going to be harder than I thought. Nobody is hiring.”

Too often this is how job search goes. But it doesn’t have to. You can get the responses you want from employers. Short phone calls can lead to job interviews. But first you have to see the hiring process through an employer’s eyes.

With an employer’s eyes

When Josh called employers, they were not sitting around waiting for his call. They may have been serving a customer, repairing a machine, writing a report, fighting a headache, meeting with an employee or all of the above. When Josh’s call arrived, their mind was still focused on the task at hand. They may have wondered whether they should even take a call from a total stranger. It may be a time-wasting interruption. But then again, maybe it is a new customer with a large order. So they took the call, and then heard Josh asking if they had job openings. Getting out of the call was a no-brainer. Just a quick “NO” and they were back to more pressing problems. And Josh was no closer to an interview.

Thirty important seconds

Once you see this process from an employer’s eyes, you know what must be done. Within the first thirty seconds you must grab their attention and give them a reason to spend valuable time on you. A skills statement does both.

Your skills statement moves an employer away from problems at hand and encourages him or her to talk to you. He may be moved to ask questions about your skills, to ask how you can help them, or to set up an interview. In any case, you are no longer a total stranger. You are a person with value and skills. A person worth talking further to.